NETWORK & COVERAGE

We’ve got you covered across Australia

*PhoneTel’s mobile plans provide a 4G coverage footprint of 97.9% and a combined 4G and 3G coverage footprint of more than 98.8% of the Australian population covering 1.62 million square kilometres.

Use our map to see what coverage is offered in your area

Check your coverage

What mobile data speeds can I expect?

Speed caps apply to all mobile plans, available speed caps are 100Mbps, 150Mbps or 250Mbps. 

Check your plan’s Critical Information Summary to find out which speed cap applies. Legal – Phonetel

It is important to note that the speed cap on your plan is the maximum potential download speed for data included in your plan.

Typical speeds will often be lower, the speed you will experience on your mobile device is limited by many factors such as:
  • The topography of your location (for example any obstructions of the line of sight to the base station);
  • Your distance from the base station;
  • The local weather conditions (like extreme heat or heavy rain);
  • How many other users are accessing the mobile network from the base station at the same time (i.e., number of concurrent users);
  • Whether your device supports the relevant mobile network spectrum bands
  • The hardware and software configuration on your device;
  • Any speed cap or other restriction applied to your plan; and
  • The destination of your internet browsing session (eg a busy web server).

What coverage can PhoneTel provide?

PhoneTel’s mobile plans provide a network coverage area that reaches more than 98.8% of the Australian population with 3G*, 4G or 5G and covers more than 1.6m square kilometres of the Australian landmass.

 

The service provides 4G coverage reaching at least 98.7% of the Australian population and at least 75% with 5G.


* At end June 2024 3G is closing.

5G requires a 5G enabled plan and compatible device. 4G & 5G speed caps apply. Check your plan’s Critical Information Summary to find out which speed cap applies. Legal – Phonetel
If you are concerned about the quality of coverage, we recommend that you choose our smallest plan for one month, and trial our services in your area. Plans are available month-to-month, with no contract and no cancellation fees.

Factors influencing your actual speeds

Data download and upload speeds. The speed you will experience on your mobile device is limited by many factors such as:

  • The topography of your location (for example any obstructions of the line of sight to the base station)
  • Your distance from the base station;
  • The local weather conditions (like extreme heat or heavy rain)
  • How many other users are accessing the mobile network from the base station at the same time (i.e., number of concurrent users);
  • Whether your device supports the relevant mobile network spectrum bands
  • The hardware and software configuration on your device;
  • Any speed cap or other restriction applied to your plan; and
  • The destination of your internet browsing session (eg a busy web server).

Speed Caps

Speed caps apply to all mobile plans which use the Telstra Wholesale Mobile Network. Available speed caps are 100Mbps, 150Mbps or 250Mbps.

Check your plan’s Critical Information Summary to find out which speed cap applies. Legal – PhoneTel

It is important to note that the speed cap on your plan is the maximum potential download speed for data included in your recharge/plan.

Typical speeds will often be lower, as mobile speeds vary due to the many factors listed above.

Suitability: Each speed cap (100Mbps/150Mbps/250Mbps) is great for regular usage including streaming, browsing and social media.

5G requires a 5G enabled plan and compatible device.

Now that we’ve got you covered, check out our great value plans

Start saving now
Facebook Twitter Instagram Youtube

Our Services

Company

Help & Support

© 2024 PhoneTel Australia Pty Ltd.